Ethos Climbing Holds – Privacy Policy
Last Updated: March 2026
1. Important Information and Who We Are
Ethos Climbing Holds ("we," "us," or "our") is the data controller responsible for your personal data. This policy informs you how we look after your personal data when you visit our website and tells you about your privacy rights.
Contact: Nate George
Email: nate@fenrock.com
Address: [Insert Business/Gym Address here], United Kingdom.
2. The Data We Collect
We collect, use, and store different kinds of personal data about you:
Identity & Contact Data: Your email address, collected via "The Drop" sign-up.
Technical Data: Includes IP address, browser type, and usage data collected automatically by our host, Squarespace.
3. How We Use Your Data
We will only use your data when the law allows us to. Most commonly:
Consent: To send you "The Drop" alerts and marketing via Brevo. You can withdraw consent at any time.
Legitimate Interests: To analyse website performance and ensure site security.
4. International Transfers & Third Parties
We use Squarespace (hosting) and Brevo (email marketing). These providers may process data outside the UK (e.g., in the US or EU). We ensure they use UK-approved Standard Contractual Clauses (SCCs) or equivalent safeguards to protect your data.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. If you subscribe to our mailing list, we keep your email address until you unsubscribe or request erasure.
6. Your Legal Rights
Under the UK GDPR, you have rights including:
Access: Request a copy of your data.
Correction/Erasure: Ask us to fix or delete your data.
Object/Restrict: Challenge our processing of your data.
Withdraw Consent: Unsubscribe using the link in our emails.
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO.